Vetted chauffeurs. Private by default.
Every VALET chauffeur clears a multi-step vetting process before ever touching a client's keys. Your personal information is protected with the same rigor.
Driver vetting
Multi-state background checks
Every driver is screened for criminal history across national and county databases before their first trip, and re-screened annually.
License & driving-record verification
We verify each chauffeur's driver license class and pull a current motor-vehicle record. Endorsements, suspensions, and points are reviewed against internal minimums.
In-person interview & road test
Approved candidates complete a private in-person interview and a defensive-driving road assessment with a senior operator before assignment.
Reference & employment checks
We contact prior chauffeur, security, or private-service references and verify employment history for the trailing five years.
Ongoing performance review
Each trip is reviewed against a written service standard. A single confirmed policy breach removes a driver from the roster.
Privacy & security
Least-privilege data access
Trip details are visible only to the assigned driver and dispatch. Client name, address, and passenger notes are never shared with drivers who aren't on the trip.
Encrypted in transit and at rest
All bookings, messages, and documents move over TLS and are stored in an encrypted managed database with role-based access controls.
Payments handled by Stripe
Card details are tokenized by Stripe and never touch our servers. We store only the minimum needed to bill the trip.
Signed NDAs for every driver
All approved chauffeurs sign a confidentiality agreement covering client identity, itinerary, guests, and anything observed during service.
Right to erase
You can request deletion of your account and personal data at any time from your account page or by writing to privacy@taiwo.world.
Insurance & incident response
VALET carries commercial hired & non-owned auto liability that sits over your personal policy while our chauffeur is behind the wheel. Full coverage details and our incident-response process live on the Insurance page.
Questions about vetting, data, or a specific trip? Email privacy@taiwo.world — a real person on our team will respond within one business day.